What is the intent of Managing Performance and Measurement (MPM)?

• A. Plan the resources for the work.
• B. Verify and enable improvement of the quality of the performed processes and resulting work products.
• C. Managing Performance and Measurement (MPM) describes managing performance using measurement and analysis to achieve business objectives.
• D. Develop the skills and knowledge of personnel.

Answer: (C)

Managing Performance and Measurement is about using data gathered through measurement and analysis to actively manage how the organization performs toward its business objectives. It means defining what to measure, collecting reliable data, analyzing results to understand current performance, trends, and variances, and then using those insights to make decisions, adjust plans, and drive improvements. This creates visibility and control over performance so actions can be taken before problems escalate and opportunities for improvement can be pursued.

This isn’t simply about planning resources or about improving quality in a narrow sense, nor is it primarily about developing people’s skills. Those activities are related but operate in different areas. The core idea here is using measurement and analysis to steer performance toward achieving business goals.