What is CMMI's stance on Standard Operating Procedures?

• A. They are provided by CMMI
• B. They are not provided; best practices
• C. They are required for certification
• D. They are mandated by each organization

Answer: (B)

CMMI provides a framework of best practices and process goals, not a library of actual procedures. It doesn’t supply Standard Operating Procedures to use. Instead, organizations create and tailor their own SOPs (or adopt appropriate industry templates) to meet the process goals and fit their context. Certification assesses whether those defined, institutionalized processes achieve the required goals, not whether CMMI handed you SOPs. So the stance is that SOPs are not provided; best practices. The other options don’t fit because CMMI doesn’t give SOPs, doesn’t require them for certification, and doesn’t mandate SOPs for each organization.